Press Releases Email Alerts In The News Awards Webinars Industry Events
Press Release Year: 2021 2020 2019 2018

Cedars-Sinai Selects Bottomline Technologies to Protect Patient Privacy
Real-Time Visibility and Behavior Analysis Helps Safeguard Patient Data

PORTSMOUTH, N.H. – May 26, 2015 – Bottomline Technologies (NASDAQ: EPAY), a leading provider of payment, digital banking, cyber fraud, and healthcare solutions today announced that Cedars-Sinai Health System, one of the nation’s leading hospitals and research institutions, has selected Bottomline’s Healthcare Privacy and Data Security solution.
In selecting Bottomline’s Healthcare Privacy and Data Security solution, Cedars-Sinai sought to deploy the most innovative technology solution available to safeguard patient privacy. As part of the multi-year agreement, Cedars-Sinai will also work closely alongside Bottomline to help enhance its solution for the benefit of healthcare providers and patients worldwide.

Bottomline’s unique, patented solution offers a non-invasive approach to monitor, replay, and analyze user behavior across multiple systems and applications.  Malicious and negligent activity can be identified in real time, regardless of the origin, including imposters posing as internal employees, intentional employee misconduct, or unintentional behavior that puts patients’ data and providers’ reputations at risk.

Cedars-Sinai’s privacy and compliance executives will have access to powerful forensic tools, analytics, and screen-by-screen replay of users’ activity that can later be used during an investigation. The solution also proactively deters privacy and security threats by giving healthcare providers the equivalent of a digital surveillance camera to monitor user and network activity.  

“After an extensive review, we selected Bottomline’s Healthcare Privacy and Data Security solution because it is the only one that non-invasively monitors user behavior across networks and applications in real time, while minimizing the incidence of false positives,” said Darren Dworkin, Chief Information Officer of Cedars-Sinai.
“We’re thrilled that Cedars-Sinai selected our solution and we are delighted to partner with an industry leader in protecting patient privacy. Together, we will help to ensure that healthcare providers keep pace with the changing nature of privacy threats and remain compliant with regulations such as HIPAA and HITECH,” said Rob Eberle, CEO of Bottomline Technologies.
“Log file data provides an incomplete picture of user behavior and is time-consuming to analyze,” said Dworkin. “To enhance protection of patient data, healthcare organizations must have the best technology solutions in place to detect and stop suspicious behavior in real time, before an incident occurs. The Bottomline Healthcare Privacy and Data Security solution offers unique capabilities for a previously unaddressed aspect of patient privacy. ”
Bottomline Technologies serves more than 1,500 hospitals. For more information on Bottomline’s full suite of healthcare solutions, visit

About Bottomline Technologies
Bottomline Technologies (NASDAQ: EPAY) powers mission-critical business transactions. We help our customers optimize financially-oriented operations and build deeper customer and partner relationships by providing a trusted and easy-to-use set of cloud-based digital banking, fraud prevention, payment, financial document, insurance, and healthcare solutions. Over 10,000 corporations, financial institutions, and banks benefit from Bottomline solutions. Headquartered in the United States, Bottomline also maintains offices in Europe and Asia-Pacific. For more information, visit

Bottomline Technologies and the Bottomline Technologies logo are trademarks of Bottomline Technologies, Inc. which may be registered in certain jurisdictions. All other brand/product names may be trademarks of their respective owners.

This press release may contain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including statements reflecting our expectations about our ability to execute on our growth plans. Any statements that are not statements of historical fact (including but not limited to statements containing the words “believes,” “plans,” “anticipates,” “expects,” “look forward”, “confident”, “estimates” and similar expressions) should be considered to be forward-looking statements. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors including, among others, competition, market demand, technological change, strategic relationships, recent acquisitions, international operations and general economic conditions. For additional discussion of factors that could impact Bottomline Technologies' operational and financial results, refer to our Form 10-K for the fiscal year ended June 30, 2014 and any subsequently filed Form 10-Q’s and Form 8-K’s or amendments thereto. Any forward-looking statements represent our views only as of today and should not be relied upon as representing our views as of any subsequent date. We do not assume any obligation to update any forward-looking statements.

Contact for Media:
Christine Nurnberger
Bottomline Technologies

Back to top

Recent News
Customer Success   |    Professional Services   |   Support   |   Investors   |   Hardware & Supplies   |   Privacy   |   Contact   |   Careers   |   Site Map